Return and Money Back Guarantee
CREATIONS MOTORSPORT comply with all legal requirements under both the Sale of Goods Act & the Distance Selling Regulations.
Returning unwanted goods MUST be returned “AS NEW” “UNUSED” AND “UNFITTED” (i.e. in the condition you received them), with the ORIGINAL PACKAGING within 14 days of receipt. The customer is responsible for all return shipping costs. We strongly suggest you send all items back recordable post. This does not affect your statutory rights.
If an item is considered by the customer to be faulty (due to faulty materials or workmanship only) within the guarantee period please contact us for returns advice, we will ALWAYS need to inspect the item and reserve the right to seek the manufacturer or expert 3rd party inspection BEFORE any decision is made. This does not affect your statutory rights. Any items returned with 14 days that are not considered faulty are subject to a 20% handling and restocking fee.
Please contact the Creationsmotorsport before returning any item, We may issue a RMA number as part of the returns process.
We recommend all return items are sent via trackable recorded post, returns will NOT be processed until items are received back or ADDITIONAL INFORMATION is sent.
If you are simply unhappy with your purchase we are happy to refund on return as long as the conditions above are met. In addition to this we also offer lifetime warranty on certain products see individual item description for more information.